top of page
image_fx_ (11).jpg
Screenshot 2023-06-21 164711.png

Speak to our care advisors!

Fill up the form below and our Care advisors will get back to you with our service information.

221 Henderson Road #02-08

Henderson Buildiıng
Singapore 159557

Phone

+65 98801432

Email

How can we help?

Thanks for submitting!We’ll get back to you shortly.

FAQs

image_fx_ (14).jpg

There will be an online consultation with the doctor before;

​

1. What happens when I arrive at the airport?

  • Upon your arrival, you will be greeted by our VIP service team and transported directly to the hospital for your convenience and comfort.

2. Why am I taken directly to the hospital?

  • To ensure we minimize any risks, we take you directly to the hospital to measure your health functions in advance. This allows us to provide the safest and most effective care.

3. What is the process at the hospital upon arrival?

  • You will be welcomed by Our medical coordinators.

  • You will sign the necessary documents, including the consent form and GDPR form.

  • You will meet with the physician, who will provide detailed information about your surgery. This meeting may occur on the day of your arrival or the following day, depending on your arrival time.

  • Pre-surgery photos will be taken to compare before and after results.

4. When and how do I make the payment?

  • Payment details will be discussed during your consultation. Our team will guide you through the payment process at the hospital.

5. What happens during the operation?

  • Your operation will be carried out by our experienced medical team under the highest standards of care.

6. What can I expect after the operation?

  • You will stay in the hospital for 1 or 2 days, depending on the type of operation.

  • Nurses will visit you several times during your hospital stay to monitor your recovery.

  • Your surgeon will check on you and plan the timing for your last check-up before your return.

  • Post-operation medicines and garments will be provided to you before you are discharged.

7. How will I be transferred from the hospital to the hotel?

  • After your discharge, you will be transported to a comfortable and ergonomic hotel where you will stay until your final check-up.

8. What support is available during my hotel stay?

  • Our coordinator will stay in contact with you throughout your stay. If you need any assistance, they will be available to help.

9. What happens during the last check-up at the hospital?

  • You will be transferred from the hotel to the hospital for your last check-up.

  • Depending on your operation, this may include removing sutures, removing a prosthesis, or other follow-up care.

10. What happens after the final hospital visit?

  • You will be transferred back to the hotel, where you will have time to prepare for your departure.

11. How will I be transported to the airport?

  • At the determined time for your flight, you will be picked up from the hotel and taken to the airport by our VIP transfer service.

12. Who can I contact if I have questions or need help?

  • Our coordinator will be available to assist you throughout the entire process, from your arrival to your departure.

bottom of page